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Once logged into your personal escrow account :

  • Select either BUYER or SELLER and view 'active transactions'
  • The 'status' column displays the current status
  • The 'change status to' column shows the available change(s)
  • A 'change status to' input updates the 'status' column and generates email notification
  • Not all status changes generate an automatic email
  • You can click the buyer or seller email address for contact details
  • You can click the unique ID number for transaction details
  • You can click the column headers to 'sort'
Available status changes :

Change Status To
By Buyer
By Seller
By Admin
Accept Transaction  
Yes
 
Cancel Transaction
Yes
  
Payment Sent
Yes
  
Cancel Transaction
Yes
Yes
Yes
Clear Funds OK   
Yes
Item Sent  
Yes
 
Item Received
Yes
  
Item Rejected
Yes
  
Item Accepted
Yes
  
Payment Sent   
Yes