To use our eBay Feedback Finder, please use the following directions.

Register with auctionpix.co.uk

  • You can choose between a FREE account or MEMBERS account : Start here
  • Create your auctionpix user name and enter a valid email address
  • On receipt of our auto email with your temp password, login to auctionpix.co.uk
  • Select the 'personal info' section
  • Here you can reset your temp password to one of your choice

    • What does the Feedback Finder show?

  • The Feedback Finder shows completed sales within the last 60 days where :
  • The buyer has not yet left you feedback for you
  • This tool enables you to identify easily those buyers to :
  • Send a gentle 'please leave feedback' reminder to help improve your SNP % rating
  • Gaining additional +ve feedback will improve your 90 day SNP %
  • (It helps if you have already left feedback for the buyer to encourage them to leave feedback for you!)

    • To use the eBay Feedback Finder

  • Select the eBay Tools icon, then select the Feedback Finder icon
  • (The next page will show you any applicable auctions)
  • Use the check boxes to select who to send an email to
  • Select or create the required email template to send
  • Click the 'send emails' button
  • You have now sent your selected email to your selected buyers!

    • Tips on creating you email template

  • You will notice there are 'predefined tags' to include in the email body:
  • {!buyer_id!} displays the buyers eBay ID in the email body, eg : Hello {!buyer_id!}
  • {!user_id!} displays your eBay ID in the email, eg Thanks from {!user_id!}
  • {!item_id!} displays the eBay item number in the email body
  • {!item_title!} displays the eBay auction title in the email body
  • You can use the predefined tags to automatically include data into a generic email template
  • You can format plain text using the format buttons available
  • Try to include a sentance such as below - it really can help to get you 5*'s :
  • 'I hope I've given 5-star service and would welcome a 5-star rating from you, please let me know if I've fallen short of this'

    • Caution : Some buyers may not appreciate being reminded to leave feedback for you!
    So be polite in your request (email template) to them, and perhaps explain why you need feedback from them ?

    Thats it, you are set to go, you can now easily send Feedback Reminder emails to selected buyers.