How does the service work ? in plain English !?

Quite simply, you mail to us your cheques or money orders, correctly endorsed on the reverse ( just sign your name exactly as it appears on the front, mail them to us with a stamped addressed return envelope, and we do the rest Top

What does it cost to use Auctionpix ?

Its FREE ! there are no registration/set-up or administration fees, none at all ! Top

OK, I sent you my cheques, but not got yours back?

Yes, we still have to rely upon Royal Mail, we do process your cheques etc on the day they are recieved by us, and post back to you the same day. If your cheque from us is not with you after 5 days (weekends excluded )from you posting out to us, email us and we will issue another cheque for you. Top

Do I need to send you my cheques one at a time

Not at all, send as many as you wish, but it may be better to send them recorded mail, just in case, if you have a lot to send at any one time. Top

What information do I need to send you ?

For first time users, we will need your email address and ebay ID, this is only so we can contact you quickly if there is a querie, otherwise just include a note of the auction numbers that the orders relate to, again, so we have something to relate back to if a future problem arises. Top

Why do you need my email address?

Your e-mail address is needed to communicate with you! Auctionpix may send you an e-mail messages for the following reasons:

• If there is a problem with your money orders/cheques
• Auctionpix.co.uk related news or information, Top

Do you sell your user list / user information to spammers or any other company?

Auctionpix.co.uk does not spam, sell or otherwise share confidential user information with outside sources. Top

My money orders are 'old' can you exchange them still?.

Usually, yes, most US$money orders have a long 'shelf life' some are valid upto 3 years  Top

Do you exchange US$ 'personal cheques'?

Yes we do, and at our descretion we may wish for them to clear before we exchange them (10 days usually). We advise you to put in your listings that US$ personal cheques are accepted, but goods shipped on clearance Top

What type of money orders do you exchange?

We haven't come across any type of US$ money order that we cannot exchange,
Yes we can even exchange US$ money orders from Canada !. Top

What happens if a personal cheque is returned as 'unpaid'?

We inform you as soon as we can, and suggest you contact your buyer to ask for a money order to replace the unpaid cheque and extra bank fees if any were charged,
99 times out of a 100, they will send you one,
We have to deduct the money we paid out to you from your next sendings to us. This is no different than the banks would do, except they would debit your account first, then write and tell you ! Top

Can you exchange my US$'s cash to £'s for me?

Yes, we have no problem with US$'s cash, we process them just the same as money orders etc. Top

I want to send a US$cheque to pay for an auction?

Yes we can send out a US$cheque on your behalf, the instructions on how to proceed are on this page. Top

I am a US buyer, can I pay my UK seller in £pounds?

Yes, no problem we can do that for you, please click here for the relevant information Top

How do you calculate your exchange rates?